FAQs
I put the wrong address in my order, what should I do?
please be careful when entering your shipping address, Beautepam will not be responsible for orders sent to the incorrect delivery address provided by the customer.
I have not received my order confirmation, what should Ido?
sending order confirmations can sometimes take up to 24 hours due to high demand. if you have not received your order confirmation email after 24 hours, please contact us here. how can i check the status of my order?
How I can check the statut of my order?
please log into your account to check the status of your order. if you do not have an account, please refer to the ‘track order’ link here.
Shipping and delivery
we offer complimentary standard shipping on all orders over $50 in the united states. in addition, we offer the following shipping option click: here